Knee scooter

Under Consideration denisenartkerhartman 24 days ago

Rear wheeel keeps falling off. Also missing nut. And wheel hub is stripped

Replies (1)

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Hello Ms. Denise,

I hope you're doing well. I wanted to sincerely apologize for the delayed response regarding your knee scooter issue.

Unfortunately, due to a technical issue in our ticketing system — combined with the fact that your image was sent through a new ticket rather than as a reply to our original message — I only just saw your photo today. I’m very sorry for the confusion and any inconvenience this may have caused.

If you're still experiencing issues or need further assistance, please don’t hesitate to let me know — I’m here to help and will make sure your request is prioritized.

Thank you very much for your understanding and patience.

Warm regards,

Alexandra from Helavo

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