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HelavoKnowledge BaseCommon Questions & Answers
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Related FAQs
  • Who is Helavo, and what do we do?
  • How can I contact Helavo quickly?
  • What should I do if my product is defective?
  • What if I dont have all the information Helavo is asking for?
  • What warranty do I have on my Helavo products?
  • What does the warranty cover, and how can I make a claim?
  • Where can I order spare parts?
  • Im having trouble assembling my Helavo product.
  • Where can I buy Helavo products?
  • Can I test a Helavo product before purchase?
  • Im unsure which product is right for me.
  • What is the difference between pneumatic tires and rubber tires?
  • How long does shipping take?
  • What is the LOT number, and where can I find it on my walker?
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What if I dont have all the information Helavo is asking for?

No problem! While additional details can speed up the warranty process, you can still reach out to us even if you’re missing some information. Our team will assess your situation and guide you in providing any necessary details.

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