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Helavo Logo Helavo

Common Questions & Answers

Ideas FAQs
Common Questions & Answers
Knowledge Base
Generic Product Manuals
  • Who is Helavo, and what do we do?
  • How can I contact Helavo quickly?
  • What should I do if my product is defective?
  • What if I dont have all the information Helavo is asking for?
  • What warranty do I have on my Helavo products?
  • What does the warranty cover, and how can I make a claim?
  • Where can I order spare parts?
  • Im having trouble assembling my Helavo product.
  • Where can I buy Helavo products?
  • Can I test a Helavo product before purchase?
  • Im unsure which product is right for me.
  • What is the difference between pneumatic tires and rubber tires?
  • How long does shipping take?
  • What is the LOT number, and where can I find it on my walker?
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