All FAQs
Common Questions & Answers
- Who is Helavo, and what do we do?
- How can I contact Helavo quickly?
- What should I do if my product is defective?
- What if I dont have all the information Helavo is asking for?
- What warranty do I have on my Helavo products?
- What does the warranty cover, and how can I make a claim?
- Where can I order spare parts?
- Im having trouble assembling my Helavo product.
- Where can I buy Helavo products?
- Can I test a Helavo product before purchase?
- Im unsure which product is right for me.
- What is the difference between pneumatic tires and rubber tires?
- How long does shipping take?
- What is the LOT number, and where can I find it on my walker?